AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
943 results found
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How to improve it? GO BACK to the original version.
Just go back to the standard version
70th ranked -
Without being able to sort by sender, I am no longer interested in having AOL
WHen you are cleaning out your inbox, sorting by sender is the easiest way to mass delete when you get a ton of emails. Taking this away, means you most likely lost my business.
72nd ranked -
inappropriate ads on webmail
I am getting inappropriate ads when I got to open my email on a browser
I have kids that are seeing 1/2 naked women. As soon as I logout of an email the ads are there - I want to STOP THIS NOW!346th ranked -
AOL's new Search failure -
when doing a SEARCH, AOL no longer searches the TRASH or SPAM folders. WHY NOT ????? The folders are still e-mail. or else give an option to search these
176th ranked -
CHANGE FONT
THE FONT SUCKS & THERE'S NO WAY TO CHANGE IT IN SETTINGS!!! :(
346th ranked -
Joe Biden christmas ads? Get rid of them!!!!
Why the heck are we getting "donate to Joe Biden" ads after we send our email???? Why are we not getting "donate to Donald Trump" ads as an option? This is offensive, please remove Joe Biden donation ads from my email services.
222nd ranked -
Please restore classic AOL. My old emails won't load. I am in a panic
I am horrified,, very upset that I can't load old emails on my iMac.
71st ranked -
Don't Cut Off Right Side of Email
Today, March 1, 2024. aol changed the format of the inbox. It now cuts off the right side of the message. I want to change it back. How do I do that?
346th ranked -
SPAM
I get certain emails all the time...and now, all of a sudden, and it's hit or miss, you're asking me if its save of not. If I've interacted with the sender before, especially for YEARS, stop asking me that stupid question. Sometime multiple times almost near each other.
Certainly you have a way to figure out the algorithm, right? You're a tech company, right? Then I get emails that are obviously spam that end up in my in box.
Get your act together please.
457th ranked -
New EMAIL is a step backward. Plain English replaced by icons, no insert capability or change background color of copied text
Simply revert to the old email format. What isn't broke doesn't need changing.
72nd ranked -
I HATE the new version and I will not stay without sorting options for mail. I am also missing 500 emails
YOU MUST be able to sort mail by sender and by date
77th ranked -
page design and intent
the composition and reading pages have become to cramped due to inefficient use of page feature spacial area design and distracting commercial endeavors
457th ranked -
print too small have it set to large and its tiny
We need a larger print option, today its smaller than 2 days ago, what the heck is going on
457th ranked -
Make the letters larger...they are very hard t read for an older person who has eye sight problems.
Make the letters larger, they are very hard for an older person to read if the person has any eyesight problems.
32nd ranked -
Why are the new font color choices so pale? They are almost unreadable and don't provide any contrast with the usual black font. Useless!
Bring back the old clear, strong color font choices. They were easy to read and provided clear contrasts with the usual black font. These new pale choices are almost unreadable and therefore useless!
248th ranked -
sort by sender
Sort by sender in New Mail is needed. It's available in folders, but not New Mail, which is where I like to filter things out. New Mail currently only allows to sort by date. I've had to create a new folder to put new mail into so I can sort it, but if I don't deal with it immediately it tends to get forgotten because it's not in the New Mail that I see each time I log in. Thank you!
60th ranked -
I want my old email screens back!! Also when asked if I wanted your $6.99 a month serice I said NO and you keep charging me!! I hate aol!!
Go back to old AOL!!
457th ranked -
AOL fees
My AOL is terribly expensive and my inbox is loaded with junk! What am I paying so much for? Can I get a free version of AOL?
457th ranked -
What happened to Red, White and BLUE?!? The Font Color Options are WAACK!!! NOBODY LIKES THE COLOR CHOICES. The NAMES of the Colors are in N
What happened to Red, White and BLUE?!? The Font Color Options are WAACK!!! NOBODY LIKES THE COLOR CHOICES. The NAMES of the Colors are in Numbers that NOBODY Understands, WHY? No More THEMES?!? Are we going BACKWARDS?!? I HATE the New Very Restrictive, NO Color, No Flare, No Style of NO OPTION Email and I am a PAYING Client!!!
128th ranked -
Stop raising my price.
Why has my price changed from 5 to 7 dollars? Please discontinue this service.
738th ranked
- Don't see your idea?